Easy Return Policy

When Return Works?

Wrong / Damaged Product
Sometimes it happens that we really do not want. If you get a wrong product or damaged product you can return your product (No question asked). If you really need the product you can tell us. We will resend it to you.

Item Not As Described
If you receive your order that does not match with product description (i.e. color, size, design or material) you can return it to us. Read product description carefully first. If your received item is completely different from description give us a photo/image as proof.


When Return Doesn’t Work?

  1. You do not want to use our product anymore.
  2. You expected something that is not described in product description tab.
  3. You simply change your mind.
  4. You do not have device to use our item.
  5. If your device is faulty.
  6. If your item is getting damaged after used.
  7. You can not return your order over 60 days of your order.
  8. If you can not provide enough valid evidence of issue.


How To Return An Order?

  • Email us at support@cupid-box.com
  • Return address:  Cupid-Box (Bangladesh)
     House #32, Road-13/2, Block-K, South Banasree
     Dhaka, 1219, Bangladesh
  • Send us a slip of shipping copy.
  • Buyer pays the shipping fee.